KENT Grand Plus RO Water Purifier | 4 Years Free Service | ISI Marked | Multiple Purification Process | RO + UV + UF + TDS Control + UV LED Tank | 9L Tank | 20 LPH Flow | Zero Water

Good product. Highly recommended.

My product was installed on 16th January 2021. My tap water TDS is 215 and I asked the installation engineer to adjust machine outlet water TDS at 100 since 75 to 125 is best TDS range for drinking water. Purifier doesn't make much noise. Zero water wastage is purely a gimmick. For those living in high rise flats, water wastage is inevitable. Zero water wastage is best for those who have duplex flats or individual water overhead tanks. I've installed Pre sediment filter to avoid brakish water entering the machine. This in turn will enhance the life of filters inside machine (I'll discuss about its installation issue later).Coming to installation engineer, person was very good. He was sent by Nagercoil service center (S enterprises). His name was Manikandan. Installed the purifier and also told abt its operations. Generally any other installation engineers for different products asks for some money after installation but this Kent installation engineer didn't. Hence it was a pleasant surprise. He knew English also which made my interaction with him quiet easier since I don't know Tamil.Now coming to issue of installation of pre-sediment filter. After the water purifier was delivered, I called Kent customer care for installation appointment for water purifier and asked them to send Kent pre sediment filter only along with Installation engineer. I was told the cost to be ₹750 including installation charges. But Installation engineer told me cost to be ₹1200 and as I called S enterprises they also said cost to be ₹1200. To this I didn't agreed and called the area service manager. Initially he also told me price to be ₹1200 saying prices have been increased recently. But later when I told him about ₹750 price told by a customer care and to give the pre-sediment filter in its original packing alongwith the GST invoice he also agreed that price is ₹750 only and told me that he will talk to S Enterprises to give the pre-sediment filter at ₹750 only.Later when the Installation engineer came with pre-sediment filter in original packing next day (since previous day he brought pre-sediment filter just wrapped in plastic) I saw the MRP to be ₹700 only. GST invoice also was provided by S enterprises for ₹700. Installation engineer told me to pay ₹700. So I pai him ₹700 only.So ppls deciding to purchase Kent pre-sediment filter along with water purifier should always ask for Kent pre-sediment filter in original packing only along with GST invoice. This way you may be saved from getting cheated.

Drinking water is good

The media could not be loaded. I have ordered machine with extended warranty. There was replacement option but it instead of replacement they have given refund of the machine and refused to give refund of extended warranty card.

Good product

Out earlier Kent model worked for over 11 yrs, in fact it was still working, however the plastics started to show its age and hence decided to buy a new one. In terms of features what I had 11 yrs back and what I bought now is different only in one aspect which UV in the tank. Water tastes great with this filter. Remember for every 1 liter of water only 300 or 400ml of filterted water is produced. Our waste water goes to plants. Also we use well water and this considerably increase the life of the filters. If you have ground water please use it , rather than piped water supply from corporation, as they have lots of chlorine content and affect the life of filters. TDS of filtered water was 270 which provides an excellent taste.Called up customer care number and installation was within the next couplw of hours, that was super fast and free.Remember it's better to have a prefilter and that's additional cost of around 700.The water level indicator isn't clear, they could have come with a better solution